Wheelchair Accessible Transportation to Medical Appointments
Getting a loved one safely from home to a hospital or clinic shouldn’t be stressful. Shalom Medcare provides wheelchair accessible transportation for medical appointments across Singapore — door-to-door, with trained crew and hydraulic-lift vehicles designed so wheelchair users never have to transfer out of their chair.
Whether it’s a routine polyclinic visit, a specialist appointment at Singapore General Hospital, or a same-day medical review, our drivers and escorts are trained to handle mobility-impaired passengers with care, patience, and dignity.
Who This Service Is For
• Elderly parents or family members who use a wheelchair and need help getting to appointments
• Patients recovering from surgery or injury with limited mobility
• Individuals with chronic conditions who attend regular hospital or clinic visits
• Caregivers who can’t personally drive a wheelchair user to appointments
• Social service agencies, nursing homes, and medical social workers arranging wheelchair accessible transport for their beneficiaries’ hospital appointments
How It Works
- Book your ride — Call, WhatsApp, or fill in our online booking form with your appointment date, time, and pickup/drop-off address.
- We arrive on time — Our vehicle, fitted with a hydraulic lift or ramp, arrives at your doorstep.
- Safe boarding — The wheelchair user is lifted or wheeled onboard and the wheelchair is secured to the vehicle floor using a safety restraint system, so it won't move or tilt during transit.
- Seatbelt on — Passengers wear their own seatbelt; our crew assists if it's difficult to manage.
- Door-to-door drop-off — We take you directly to the hospital or clinic entrance, and can arrange a return trip after your appointment.
Coverage Area
We provide wheelchair accessible transportation islandwide in Singapore, including regular trips to major hospitals and polyclinics such as Singapore General Hospital (SGH), Tan Tock Seng Hospital, National University Hospital, and neighborhood polyclinics. Cross-border wheelchair transport to Malaysia is also available.
Pricing
A single wheelchair accessible trip typically costs $35–$60, depending on distance and vehicle type. For recurring appointments (e.g. weekly dialysis, chemotherapy, or rehab sessions), we offer package rates.
Frequently Asked Questions
It’s a non-emergency transport service that lets wheelchair users travel to appointments without transferring out of their wheelchair. The wheelchair is secured directly inside the vehicle for the entire trip.
The wheelchair is boarded via a hydraulic lift or ramp, then anchored to the vehicle floor using a safety restraint system so it cannot move or tilt while the vehicle is moving.
We recommend booking as early as possible, especially for peak-hour hospital visits, but we also accommodate short-notice and same-day requests where possible — call or WhatsApp us directly @ 8442 9447 to check availability
We do not wait at the clinic during your appointment. Instead, most of our clients leave their return timing open and simply give us a call when they are ready to be picked up.
Our transport typically arrives within 5 to 60 minutes, depending on traffic conditions and vehicle availability at that time.
We have found that this approach actually helps to reduce stress for our clients, as you do not need to worry about watching the clock during your medical appointment. You can focus entirely on your consultation while we make our way to you.
Both. We handle single trips for one-time appointments as well as recurring bookings for regular treatments like dialysis or physiotherapy.
A single trip typically ranges from $35 to $60 depending on distance. Recurring appointment packages are available at discounted rates — contact us @ 8442 9447 for a quote
Yes, our driver can assist with bed-to-wheelchair, chair-to-wheelchair and staircase transfers before transport.
Yes, our transport coordinators are available 24/7 for bookings and enquiries.
